Shipping

Our shop is located in Colorado, USA. At this time we are only shipping in the US and Canada. With the rising costs of shipping, we are exploring options to sell outside of the US.

Processing Times

In-stock items are processed and will leave our studio within 5 business days. Items marked made to order will need a two week turnaround to complete and then ship.

US Shipping Rates

Orders under $30 ship for a flat rate of $5.00.

Orders between $3.01-$74.99 ship for a flat rate of $9.50.

Orders $75 + will ship for free excluding room boxes.

Large items like our room boxes will ship via Flat Rate Priority for $22.

We use USPS First Class Mail for most items unless a Flat Rate option is less with Priority shipping. For example, our room boxes will ship in a Flat Rate Priority Box.

Canada Shipping Rates

Flat rate of $20 for USPS First Class International. DIY Kits add $3 per kit as these do add weight. If you want to get a quote on USPS Priority International, please contact us first with items you wish to purchase so we can get an accurate cost. This option is estimated to be around $50+.

Refunds and Returns

It's my goal to make sure you are 100% satisfied with your order. If you are unhappy or need support about your order, please reach out via our contact form within 10 days of receiving your order. Please provide an order number and explanation. I may request photos so please monitor your inbox for a reply from me.

Custom orders are not eligible for returns unless it's damaged in shipping.

For small items that are damaged, I won't require them to be returned. But for larger items, I may so that I can review them. Damaged items can be shipped back via a label I will provide. You must request this within 10 days of receiving your order.

For items not damaged that need to be returned or exchanged I will request that the buyer pay the shipping costs for return to me. Non-damaged returns must be requested within 10 days of receiving your order.

Digital items are non-refundable due to the nature of delivery.

Always ask questions first before making a purchase if you are unsure. Many of our items are limited in quantity.

Please contact us about refunds and returns by tapping here.

Disclaimers

The items I make are for adult miniature collectors and not recommended for playing or by small children. This is due to choking hazards and chemicals used (3D resin printing, laser-cut materials, etc.). They are small and delicate and should be handled with care.

Items printed with 3D printers are done so with a UV resin.

Wood items are laser cut and will have a slight charring smell that will dissipate over time.